What areas of the UK do you cover?
ASUS Care UK Limited cover all areas in the Borough Council of Dacorum, located in the western part of Hertfordshire, bordering Bedfordshire and Buckinghamshire in the United Kingdom.
Is ASUS Care UK Limited registered with the Care Quality Commission/Care Inspectorate/Regulation and Quality Improvement Authority?
ASUS Care UK Limited introduces clients to Live-in Carers, therefore our platform is not required to be registered with the CQC/Care Inspectorate/RQIA. However, we aspire to and expect our carers to equally aspire to the CQC/Care Inspectorate/RQIA codes of conduct.
How does ASUS Care UK Limited approve its Carers and what background checks do you do on your Carers?
ASUS Care UK Limited completes a background check and interviews all carers, this includes Disclosure and Barring Service (DBS) checks (in England & Wales), Disclosure Scotland and NI Access (in Northern Ireland), identity documents, right to work in the UK, tax and employment status and if relevant driving licence and relevant qualifications. We also insist on two independent referees (one of them a UK resident) who are willing to vouch for the carer.
Is the Carer insured?
Yes. All ASUS Care UK Limited’s Carers are automatically and fully insured.
Please email info@asuscareuk.com for more information.
What happens if I am not happy with the care services I have received?
In the unlikely event that this happens, we are always here to listen and help resolve any problems as soon as they may occur.
Please contact us via our website or call one of our Management Team who will be happy to help.